Contact

Request about orders

If you have any request about an order, please fill the form with mentioning your order number. We usually answer within 1-2 workdays.

Newsletter

If you don't want to miss any news and promotions from our lovely brand, subscribe to our newsletter!

English version of Linou's pots newsletter
French version of Linou's pots newsletter

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For resellers

We are happy to collaborate with resellers. Please fill the form under or write us at info@linouspots.com for more details and questions.

Collaboration request

We proudly collaborated and sponsored planner meetings in Europe over the last years.

If you are interested in a sponsorship for a planner meeting, please fill the form under and we'll answer in the coming 1-2 workdays.

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Get in touch

Frequently asked questions

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Global Shipping

Flexible Returns

Secure Checkout

Dedicated support